Workers employed by OCS at Heathrow took two rounds of strike action to gain formal collective bargaining agreement

British Airways cleaners based at the company’s Waterside HQ and offices around Heathrow have secured union recognition following a determined two-year campaign led by Unite, the UK’s leading union.

During the campaign, the workers took two rounds of industrial action in 2024 and 2025 in support of their demand for union recognition and a stronger voice in the workplace.

Unite general secretary Sharon Graham said: “Unite’s OCS members showed grit and determination on the picket line to gain recognition from their employer.

“Building strength in the workplace is the key to delivering for members’ jobs, pay and conditions.”

The agreement provides sole bargaining for Unite over pay, terms and conditions, including working hours and annual leave.

Unite regional officer Martin West said: “The achievement follows years of organising by cleaners who remained united and committed to securing recognition despite numerous challenges.

“Their determination and solidarity have delivered a landmark result that will strengthen workers' rights across the contract.

“This victory demonstrates the power of collective action and sends a clear message that when workers stand together, they can win meaningful change.”

ENDS

For media enquires ONLY contact senior Unite communications officer Ryan Fletcher on 07849 090215 or 020 3371 2065.

Email: ryan.fletcher@unitetheunion.org

Unite is Britain and Ireland’s largest union with members working across all sectors of the economy. The general secretary is Sharon Graham.